Technology’s impact on the way organizations conduct business and interact with their customers has given way to major shifts in consumer expectations businesses should pay attention to. As online tools provide a higher level of convenience to the customer, they quickly come to rely on these conveniences all the time.
Online payments in particular have become a dimension of the sales process, which has quickly grown to become a standard expectation among a tech-savvy consumer base. As these remote payment methods become even more streamlined and simplified for the average consumer, businesses who can’t adapt accordingly will no doubt find themselves struggling to keep up.
For small businesses trying their best to mitigate expenses, implementing and maintaining online payment systems might seem like an expenditure, which will only threaten an already fragile cash flow. Fortunately, there are a growing number of ways to provide this level of accessibility while keeping your wallet intact. (more…)